Contact details
- Trading name: SYMETRA.
- Operational location: Tbilisi, Georgia.
- Customer support: secure form on this page.
- Hours: Monday–Friday, 10:00–18:00 Georgia time, excluding public holidays.
- Target response time: within two business days.
Pre-launch legal address notice
SYMETRA is preparing for commercial launch. The full registered legal name, identification number and physical or legal street address must be inserted here before TBC Checkout and paid orders are activated. We will not invent or publish inaccurate company details.
What to include
- For an order: your order number and the email or phone used at checkout.
- For a return: order and delivery dates, products concerned and whether seals remain intact.
- For damage: clear photos of the parcel, label and product where possible.
- For privacy: describe the right you wish to exercise; we may need to verify identity.
Product safety
If you experience a serious or unexpected reaction, stop using the product. Seek appropriate medical advice or emergency assistance where necessary; the contact form is not an emergency or medical service.
Secure contact